My account is not recognized

[jdebroy]

I purchased Shiva back in 2010. Until recently I had no trouble but today I wanted to redownload the UAT and Shiva for reinstalling (considering upgrading) and I was redirected to the store. Tried to login with my usual email and password without success. When I use "lost password" option, the store clearly says that my email does not exist on the system. However, it does work on the forum. Is there a new process to authenticate with the new changes? Please if there is a link and I missed it am sorry. Hope this is the right place to ask.

JD

[broozar]

hi,

old 1.9.2 licenses can be managed from http://www.shiva-engine.com/legacy-resources/ where you will find all the downloads and a login area where your old email&password should work.

The shiva3dstore is a separate system.